Managed Services


When software powers your operations, you need it to be reliable.


We properly operate, maintain, upgrade, and improve your software, ensuring it's quality and performance doesn't degrade.

Our Managed Development Offering is:


Technology Agnostic

We can maintain applications that you’ve built or we’ve developed to minimise downtime and maximise reliability

Security First

We help you protect your software, identifying and fixing security vulnerabilities in your infrastructure and code

Proactive

We don’t just wait for tickets to be logged - we proactively maintain your application, fixing bugs before they impact users

Our Approach


Our unique approach to Managed Services is an ideal blend of ITIL practices grounded in Site Reliability Engineering (SRE) principles developed by Google. SRE is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems, creating scalable and highly reliable software systems.


  • Automated tests are run to identify when any new errors arise
  • Deployments and environment setup are automated using CI/CD and DevOps best practices
  • Security checks are run to identify any vulnerabilities or threats for immediate action


This means that our teams proactively fix issues before they impact any users or customers.

We Cover

  • Security audits & fixes
  • Small enhancements
  • Bug fixes
  • Dependency upgrades
  • Software upgrades
  • Test automation
  • CI/CD pipeline
  • System monitoring
  • Cloud cost monitoring
  • Alert management
  • Incident response

Our Latest Thinking


A retro-futuristic illustration depicting two men in lab coats operating a large vintage computer.
By Alex Petrakis August 25, 2025
GPT-5 - the highly anticipated latest version of OpenAI’s hit the streets a few weeks ago. Despite of some breathless commentary from influencers who had been given early access, the eventual release was a bit underwhelming (in a way that only something that would have seemed like science-fiction a few short years ago but now seems passe, can be). Aside from the quality of the model itself, which some people have claimed was more about lowering OpenAI’s costs than delivering a better result, there are some issues that the change to GPT-5 has introduced when integrating it into a product which we thought we should share.
By Katelyn Cleary August 6, 2025
The ability to preview files directly within a web application is a major enhancement to user experience. Enabling users to view uploaded documents or images without needing to download them first saves time and reduces frustration. This can be a game changer in document-heavy applications where users frequently and recursively review and upload files through the interface. There are many libraries, packages, software subscriptions, and external API services (you name it!) that exist to solve this problem. But when spoiled for choice, it can be difficult to decide on which kind of solution best fits your application’s needs. This article explores this conundrum in the context of .NET Core web applications, with a focus on their specific quirks and requirements.
May 20, 2025
We’re proud to announce that Hanieh Madad has been named the winner of the Technical Award at the prestigious 2025 ARN Women in ICT Awards.
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