Our Way of Working


Our Way of Working across consulting,  application development and managed services is the product of years of research and hard-won experience delivering working software for clients.

More than a set of guidelines, it’s a set of behaviours and accepted wisdom from our shared experience and research.

Patient Zero’s unique Way of Working brings together the best of modern development frameworks to deliver software solutions that solve real business problems.

Our Way of Working is Backed by

Research & Experience


01

Backed by research

We’ve drawn on the expertise of publications, guides and frameworks from industry leaders

02

Driven by experience

Our experience means that we shape industry best practice to ensure that it delivers working results for clients

03

tested in delivery

We’ve used our Way of Working to deliver multi-million dollar projects

04

continuously improving

Our teams are constantly refining and improving our Way of Working 


Case Studies


We're extremely proud of the work we complete for each and every client.

From enterprise clients all the way through to small businesses and startups, our focus has always been on providing positive results in the most efficient way possible. Our Way of Working paves the way for successful outcomes for each project.

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Our Latest Thinking


Copies of the book DesignedUp are stacked on top of each other on a pink background
By Lennah kuskoff May 5, 2025
At PZ, we’re always exploring how design and technology can better complement each other. We recently hosted a Lunch & Learn featuring Emma Carter, Experience Design Leader and author of DesignedUp, whose talk was a candid, experience-rich exploration of what it takes to create great products, and even better collaboration between disciplines.
By Joe Cooney May 5, 2025
A friend and former colleague reached out to me recently to ask if I could help him fix a couple of bugs in a small project he’d been working on. He was not a developer, but had worked in and around developers for his whole 20+ year career as a business analyst, product owner and program manager. With the advent of tools like Cursor and Lovable his lack of coding ability was (maybe) no longer a barrier to getting some ideas he’d been incubating in his mind for a while, out into the world. With credit card in hand, he dived headfirst into the world of “vibe” coding. We met for coffee, and he showed me the prototype he’d built. I was quite impressed with what he showed me (running on his laptop…deploying it anywhere was a bridge he had not crossed yet) – a capable working prototype that demonstrated the ideas he was trying to prove out. I asked him about the “development experience” and he said it had been great at first, and he’d been able to make a lot of progress quickly, but at some point he hit a bit of a wall where each change he tried to make introduced more issues, and he felt like it was pointless to continue. He’d switched between a few different AI coding tools in an effort to see if the problems he encountered were specific to the tool he’d started with, but without success. The vibes had run out.
By Joe Cooney April 3, 2025
Making cybersecurity fun and engaging with capture-the-flag (CTF) events—boost team collaboration, enhance security skills, and turn dry security practices into an exciting challenge!
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