Managed Services
When software powers your operations, you need it to be reliable.
We properly operate, maintain, upgrade, and improve your software, ensuring it's quality and performance doesn't degrade.
Our Managed Development Offering is:
Technology Agnostic
We can maintain applications that you’ve built or we’ve developed to minimise downtime and maximise reliability
Security First
We help you protect your software, identifying and fixing security vulnerabilities in your infrastructure and code
Proactive
We don’t just wait for tickets to be logged - we proactively maintain your application, fixing bugs before they impact users
Our Approach
Our unique approach to Managed Services is an ideal blend of ITIL practices grounded in Site Reliability Engineering (SRE) principles developed by Google. SRE is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems, creating scalable and highly reliable software systems.
- Automated tests are run to identify when any new errors arise
- Deployments and environment setup are automated using CI/CD and DevOps best practices
- Security checks are run to identify any vulnerabilities or threats for immediate action
This means that our teams proactively fix issues before they impact any users or customers.
We Cover
- Security audits & fixes
- Small enhancements
- Bug fixes
- Dependency upgrades
- Software upgrades
- Test automation
- CI/CD pipeline
- System monitoring
- Cloud cost monitoring
- Alert management
- Incident response
Our Latest Thinking
